Shipping policy
🚚 VivTrek Shipping Policy
Processing & Shipping Time
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All items are handmade and custom-made to order.
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Please allow 3–6 business days for processing and production before your order ships.
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Large or multi-item orders may arrive in separate packages for faster delivery.
Shipping Estimates
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Delivery times vary by destination and shipping method selected at checkout.
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Average delivery within the U.S. and Canada: 5–10 business days after shipment.
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International orders may take 10–20 business days depending on customs and local carriers.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can follow your package’s journey in real time.
Shipping Address
Please ensure your shipping address is correct at checkout.
We are not responsible for delays or losses due to incorrect or incomplete addresses.
Lost or Delayed Packages
If your order appears lost or significantly delayed, contact us at vivtrekinfo@gmail.com — we’ll help track it down or find a fair solution.